Our headquarters are based in Italy, with our Mexico offices located in Mexicali, Baja California.
Our headquarters are based in Italy, with our Mexico offices located in Mexicali, Baja California.
Yes, we have distributors in Tijuana and Ensenada, Baja California, with upcoming expansion to Mexico City and Guadalajara.
You can contact us via email at info@360luminous.com, through our social media channels on Facebook, Twitter, LinkedIn, and YouTube, or by reaching out directly via Messenger and WhatsApp using the icon on the right.
We offer three payment options:
PayPal: Use your PayPal account to complete your payment.
Credit or Debit Card: Secure payments with major cards.
Bank Transfer: Once your payment is confirmed, your order will be processed and shipped.
We currently offer shipping across Mexico, the United States, and Europe.
We offer FREE shipping within Mexico and the United States.
Yes, all handpieces that come into contact with organic material should be sterilized in an autoclave at 134°C. It is important to ensure they are properly sealed to prevent moisture from entering and damaging the equipment.
Yes, we offer both 2-hole and 4-hole options. When selecting your product, you can choose the connection type that best fits your needs.
After each use, all organic material should be removed and the handpiece must be thoroughly cleaned and sterilized. High-speed handpieces require lubrication with oil, while contra-angle (electric) handpieces do not require additional maintenance.
All our products carry CE certification, with some also holding FDA approval. Furthermore, all companies collaborating with Pendragon International Group across the production chain are ISO certified.
Yes, all our products are backed by a manufacturer’s warranty.
Please contact us, and we will guide you through the process, including where to send the product for inspection. We will work with you to resolve the issue as quickly as possible.